RETURN & EXCHANGE  退换货
退换货    退换货

Returns & Exchanges

• All orders are final sale, we don't accept any types of EXCHANGE, RETURN, OR REFUND.
• Unless you received un-perfection items, Please contact us, be ready to show us evidence to support customer service.

60 Days Warranty

We want you to be happy with your purchase, and we understand things may happen to your items. That's why we are happy to offer a 60-days warranty on all products. please be ready to show us evidence if you received un-perfection items.

To contact customer service, please email us.

All orders are final sale. Please make sure to order correct sizes before ordering. To find your ring size visit our guide here to help you.

Return-to-sender

Please check all your details at checkout. We do not alter shipping addresses. If your package has been returned to us we are happy to resend it back to you, you will be responsible for the additional shipping fee.

Duties & Taxes

International customers may have to pay duties on taxes based on their country. It's the buyers responsibility to pay these fees. Every country is different and the cost will differ based on your countries policies for international shipments.

Order Cancellations

All orders placed are final.

Order Modifications

If your order has not yet been processed, we can modify your order. Please email us for order modifications.

If your order has already been processed we cannot modify your order.

Where is my package?

After your order has been shipped you will receive a shipping confirmation email with your tracking number. Please note that we cannot provide you with any additional information than what your tracking shows.

By Purchasing from The brillsilver, you accept and agree these terms and service Feel free to contact us

brillsilverjewelry@gmail.com